THE UNIVERSEREMIT INC. ("UNIVERSEREMIT.COM") MONEY TRANSFER SERVICE IS COMMITTED TO THE FOLLOWING DELIVERY OF SERVICE:

In consideration for the use of the Service, you agree to pay to UniverseRemit ("universeremit.com") a fee for each Money Transfer initiated by you at the applicable rate then in effect (the "Transfer Fee"). The applicable Transfer Fee for your transaction will be provided to you prior to your final authorization of the transaction, in addition to any applicable fees for additional services.

All payments will be made in the currency of the destination country (except in a limited number of instances where payment can be made in the sending currency). In addition to the transfer fees applicable to this transaction, a currency exchange rate will be applied. Canadian currency is converted to foreign currency at an exchange rate set by UniverseRemit ("universeremit.com"). Any difference between the rate given to customers and the rate received by UniverseRemit ("universeremit.com") will be kept by UniverseRemit ("universeremit.com") (and, in some cases, its international agents) in addition to the Transfer Fees. Any refund in the event of non-payment will be made at the applicable exchange rate as described above in effect at the time of reconversion into Canadian Dollar. For information concerning the current currency exchange rates provided by UniverseRemit ("universeremit.com") to its customers call 613-712-2551.

Transfer fees and the principal amount are due and payable before UniverseRemit ("universeremit.com") processes the transaction. You must pay for the Service with your Payment Method. If UniverseRemit ("universeremit.com") does not receive authorization from the Payment Method issuer, the transaction will be not be processed and funds will not be transmitted to the Receiver. UniverseRemit ("universeremit.com") assumes no liability for damages resulting from or arising out of non-payment of the Money Transfer by reason of non-receipt of authorization from the Payment Method issuer. Each time you use the Service you agree that UniverseRemit ("universeremit.com") is authorized to charge your designated Payment Method account for the principal amount, the transfer fee and any other applicable fees. (Your agreement with your Payment Method issuer governs use of your Payment Method, and you must refer to that agreement to ascertain your rights and liabilities as a user of your Payment Method, which may include a "cash advance" fee.)

REFUNDS OF PRINCIPAL AMOUNT and cancellation of the Money Transfer will be made upon written request of the Sender if payment to the Receiver has not yet been made at the time the request is processed by UniverseRemit ("universeremit.com"). Refunds will be made within 45 days of receipt of a valid written request from the Sender. REFUNDS OF FEES will be made upon written request of the Sender if the Money Transfer is not available to the Receiver within the time specified by UniverseRemit ("universeremit.com") for the selected service, subject to the business hours of the location selected by the Receiver for payment and other special conditions. Refunds will be made within 45 days of receipt of a valid written request from the Sender.

CONTACT US

BY MAIL:
UNIVERSEREMIT INC.
20 Pinson Private
Ottawa, ON K1V 0E6
Canada

BY TELEPHONE:
613-712-2551

BY EMAIL:
INQUIRIES@universeremit.com

Contact

  • Address: UniverseRemit Inc.
    20 Pinson Private
    Ottawa, ON K1V 0E6
    Canada
  •  
  • Phone: 613-712-2551
  • Email: inquiry@universeremit.com

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